Returns Policy

We do not offer returns or refunds on custom hats. 

Thank you for purchasing you hats from Myrtle Beach Caps. In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. You will be responsible for the return shipping costs. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, we will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 6 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

Please our returns department for return instructions or if you have more questions.